Privacy Policy

1. Who We Are and What This Policy Covers

This Privacy Policy explains how Styldod, Inc. (“Styldod,” “ReimagineHome,” “we,” “us,” or “our”) collects, uses, shares, retains, and protects information when you use ReimagineHome AI, including our website, mobile applications, AI design tools, account features, support channels, and related services (together, the “Service”).

Styldod, Inc. is a Delaware corporation located at 3500 South Dupont Highway, Dover, Kent, Delaware 19901, USA. For privacy questions or rights requests, contact us at info@reimaginehome.ai or help@reimaginehome.ai.

2. Age Eligibility and Children

You must be at least 16 years old to create an account or use the Service. If you are 16 or 17 years old, you may use the Service only with the consent of your parent or legal guardian, and your parent or legal guardian must agree to these Terms on your behalf.

The Service is not intended for children under 16. You may not use the Service if you are prohibited from doing so by applicable law, sanctions, export controls, or these Terms.

We do not knowingly collect personal information from children under 13 or knowingly offer the Service to minors. If you believe a child or minor has provided personal information to us, contact us at info@reimaginehome.ai. We will take appropriate steps to delete the information and close the account where required by law.

3. Information We Collect

We collect information in the ways described below. Not all categories apply to every user or every feature.

Account and profile information. This includes your name, email address, password or authentication credential, profile settings, account preferences, login method, and account identifiers. We use this information to create your account, let you log in, secure your account, provide support, and personalize the Service. This may correspond to app-store privacy categories such as Contact Info, Identifiers, and Account Info.

Uploaded content. This includes home, room, exterior, landscape, property, reference, annotated, or project images; prompts; notes; style preferences; and room or property details you choose to provide. We use this information to generate and manage AI-assisted designs, provide support, run safety checks, and moderate unsupported or restricted content. This may correspond to app-store privacy categories such as User Content, Photos/Videos, and Other User Content.

Generated content. This includes AI-generated or AI-assisted design outputs, variations, edits, downloads, project history, and share links. We use this information to provide outputs, downloads, project continuity, support, safety, and Service improvement. This may correspond to app-store privacy categories such as User Content and App Activity.

Payment and entitlement records. This includes plan type, subscription status, credit balances and usage, transaction identifiers, invoices, receipts, billing country, tax records, and refund status. We use this information to manage entitlements, provide billing support, process refunds, prevent fraud, and comply with tax and accounting obligations. This may correspond to app-store privacy categories such as Purchases, Contact Info, and Identifiers.

Support and communications. This includes messages, feedback, survey responses, refund requests, support tickets, attachments, and call, chat, or email records. We use this information to respond to requests, resolve issues, and improve service quality. This may correspond to app-store privacy categories such as Customer Support and Contact Info.

Device and technical data. This includes device type, operating system, app version, browser, language, IP address, device identifiers, session identifiers, logs, and security events. We use this information to operate, secure, debug, and improve the Service. This may correspond to app-store privacy categories such as Identifiers, Usage Data, and Diagnostics.

Usage and analytics data. This includes screens or pages viewed, features used, actions taken, generation events, clicks or taps, session activity, referral source, and approximate geography derived from IP address. We use this information for product analytics, performance measurement, troubleshooting, fraud prevention, and Service improvement. This may correspond to app-store privacy categories such as Usage Data, Diagnostics, and Coarse Location.

Crash and diagnostics data. This includes crash logs, performance events, load times, error reports, and diagnostic traces. We use this information for reliability, bug fixing, security, and support. This may correspond to the app-store privacy category Diagnostics.

Cookies and website technologies. On our website, we may use cookies, pixels, local storage, browser identifiers, and consent settings. We use these technologies for authentication, preferences, analytics, security, and marketing where permitted. This may correspond to app-store privacy categories such as Identifiers and Usage Data.

User-provided location or project-area information. This includes ZIP or postal code, city, region, billing country, project area, or address if you choose to provide it. We use this information for localized recommendations, product availability, shipping or availability checks, billing, tax, fraud prevention, and support. This may correspond to app-store privacy categories such as Coarse Location and Contact Info if an address is provided.

Referral or promotional data. This includes referral codes, campaign source, promotional-credit status, and reward eligibility. We use this information for promotions, referral credits, growth measurement, and fraud prevention. This may correspond to app-store privacy categories such as Identifiers, Purchases, and Usage Data.

4. Mobile App Permissions

The mobile app may request device permissions only when needed for a feature you choose to use. Camera access is used to capture a home or property image for upload. Photo library or storage access is used to select, upload, save, or download images. Notifications are used for service messages such as generation status, account alerts, security notices, reminders, or promotional messages where permitted and where you have opted in. We do not currently collect precise GPS location. If a future feature requires precise location, we will ask for permission and update our disclosures before using it.

You can change permissions through your device settings. If you turn off a permission, related features may not work correctly.

5. Sensitive Information, People in Images, and Face Detection

ReimagineHome is designed for home, interior, exterior, landscape, staging, and property-design imagery. We do not ask you to upload images of people, government IDs, health information, financial account numbers, precise location, or other sensitive information.

A photo you upload may inadvertently include an identifiable person or face. We do not use facial data to identify or authenticate anyone, and we do not create or store face templates. Any face detection used in the mobile app is performed on-device only for safety, unsupported-content, and product-quality purposes, such as discouraging uploads that contain identifiable people. On-device face-detection signals are not sent to our servers as biometric identifiers.

If you upload an image that contains a person or sensitive information, we may reject it, mark it as unsupported, remove it, or process it only as needed to provide, secure, moderate, or troubleshoot the Service. You are responsible for having the rights and permissions needed to upload any image you submit.

6. How We Use Information and Our Legal Bases

We use information to provide the Service, create and manage your account, process uploads and prompts, generate AI-assisted design outputs, maintain security, handle support, process entitlements and refunds, improve reliability, comply with law, and send messages where permitted. For users in the EEA, UK, and similar regions, our legal bases are summarized below.

We use information to provide the Service, create and manage your account, process uploads and prompts, generate AI-assisted design outputs, maintain security, handle support, process entitlements and refunds, improve reliability, comply with law, and send messages where permitted.

For users in the EEA, UK, and similar regions, our legal bases are summarized below.

To provide accounts, core AI design features, uploads, outputs, downloads, and project continuity, we rely primarily on contract necessity because this processing is needed to provide the Service you request.

To process paid entitlements, invoices, refunds, taxes, and billing support, we rely on contract necessity, legal obligations, and our legitimate interests in fraud prevention and payment security.

To respond to support requests, safety reports, DMCA notices, privacy requests, and user communications, we rely on contract necessity, legitimate interests, and legal obligations where applicable.

To moderate content, prevent abuse, detect unsupported content, and protect users and the Service, we rely on our legitimate interests in operating a safe and reliable service and on legal obligations where applicable.

To send transactional messages, security alerts, account notices, and generation-status updates, we rely on contract necessity and legitimate interests.

To send marketing messages or push notifications, we rely on consent where required and legitimate interests where permitted. You can opt out of marketing messages at any time.

To use analytics, diagnostics, and performance monitoring, we rely on legitimate interests in improving and securing the Service. Where consent is required for non-essential cookies, SDKs, or similar technologies, we will request consent.

To use cookies and similar website technologies, we rely on consent for non-essential cookies where required, and on legitimate interests or contract necessity for essential cookies such as authentication, security, and preferences.

To comply with law, enforce our Terms, retain records, and respond to regulators or courts, we rely on legal obligations and legitimate interests.

To improve, debug, evaluate, and secure the Service using de-identified, aggregated, or limited review samples, we rely on legitimate interests and consent where required.

7. AI Processing, Safety Controls, Moderation, and Training Use

The Service uses AI-assisted technology and third-party AI model and image-processing providers to process home-related images, prompts, annotations, reference images, project details, and related inputs and outputs. These providers process information as needed to provide generation, editing, quality, safety, reliability, and support functions for the Service.

We use automated and manual safety controls to detect and restrict unsupported or prohibited content, including NSFW content, child-safety risks, illegal content, harmful content, non-home imagery, IP-infringing content, and attempts to bypass product limitations. Users can report or flag outputs or shared content in-app or by contacting help@reimaginehome.ai. We review reports and may remove, restrict, or disable content, links, accounts, or access where appropriate.

We do not use your private uploaded images or private generated outputs to train public third-party foundation models unless you expressly opt in, give permission, or the use is covered by separate written terms. We may use prompts, usage information, user feedback, de-identified or aggregated information, safety signals, and limited review samples to operate, evaluate, debug, secure, and improve ReimagineHome. Where we use a third-party AI provider, we use contractual and technical controls appropriate to the provider and processing activity.

Outputs may be labeled, watermarked, tagged, or accompanied by metadata indicating that they are AI-generated or AI-assisted. We may add or preserve such labels to comply with platform rules, safety standards, or applicable law.

8. How We Share Information

We share information only as described in this Policy, including with service providers that help us operate the Service, with your direction or consent, as part of public or share features you choose to use, or when required for legal, safety, security, compliance, or business-transfer purposes.

We do not permit our service providers to use your personal information for their own independent purposes except where allowed by applicable law and their role as an independent controller, such as payment processing, fraud prevention, tax compliance, or legal obligations.

Cloud hosting, storage, CDN, and infrastructure providers. We share information with these providers to host, store, secure, deliver, and back up the Service and user content. The information involved may include uploaded content, outputs, account data, logs, and technical data.

AI model and image-processing providers. We share information with these providers to generate and edit AI-assisted outputs, run safety checks, and support performance and reliability. The information involved may include uploaded images, prompts, reference images, annotations, outputs, and technical metadata.

Payment processors, including Paddle and Stripe. We share information with payment processors to process transactions, invoices, taxes, subscription status, refunds, payment disputes, and fraud checks. The information involved may include payment and entitlement records, contact details, billing country, and transaction data. We do not store full card numbers.

Analytics and product measurement providers, including Google Analytics and Microsoft Clarity. We share information with these providers to measure usage, improve user experience, and analyze website or app interactions where permitted. The information involved may include usage data, device or browser data, identifiers, approximate location, and interaction data.

Crash reporting and observability providers, including Sentry. We share information with these providers to detect errors, crashes, latency, and reliability issues. The information involved may include diagnostics, crash logs, device or app data, and technical identifiers.

Email, notification, and customer support providers. We share information with these providers to send transactional messages, respond to support requests, and manage tickets. The information involved may include contact details, support content, account identifiers, and message metadata.

Security, fraud-prevention, and compliance providers. We share information with these providers to protect accounts and payments, investigate abuse, and comply with law. The information involved may include account data, technical data, transaction identifiers, and security logs.

Business partners or integrations you choose to use. We may share information with partners or integrations where needed to provide a feature, integration, collaboration, or share flow that you request. The information involved depends on the feature you choose.

Authorities, courts, regulators, and rights holders. We may share information where legally required or reasonably necessary to comply with legal process, enforce rights, respond to notices, or protect safety. The information involved will be limited to what is legally required or reasonably necessary.

Successors or transaction parties. If Styldod is involved in a merger, acquisition, financing, restructuring, or sale of assets, we may share relevant business and user records with transaction parties, subject to appropriate safeguards.

9. Payments and Entitlements

At launch, purchases are not processed inside the mobile app through Apple In-App Purchase or Google Play Billing. Paid plans, credits, invoices, taxes, subscription status, refunds, and fraud checks may be handled by third-party payment processors. We do not directly store full payment card numbers. Payment processors may collect and process payment information under their own terms and privacy notices, and may act as independent controllers for some payment-processing activities.

10. Cookies, Similar Technologies, and Website Consent

On our website, we may use cookies, pixels, local storage, SDKs, and similar technologies to keep you signed in, remember preferences, measure usage, analyze performance, improve the Service, prevent fraud, and support marketing where permitted.

Where required, we use a cookie or consent banner for non-essential cookies and similar technologies. You can manage cookies through the banner, browser settings, or available privacy choices. The mobile app may use SDKs or device identifiers for analytics, diagnostics, security, and app functionality as described in this Policy and the applicable app-store disclosures.

11. Your Choices

You can update certain account information in account settings; adjust camera, photo library, storage, notification, and location permissions through device settings; opt out of marketing emails by using the unsubscribe link or contacting us; manage cookies through our website tools or your browser; and withdraw consent where processing is based on consent. Withdrawing consent may affect feature availability.

12. Do Not Sell or Share, Targeted Advertising, and GPC

Depending on where you live, you may have the right to control certain uses or disclosures of your personal information, including for marketing, analytics, cookies, targeted advertising, cross-context behavioral advertising, or similar purposes.

Where required by law, we provide choices that allow you to opt out of or withdraw consent for certain marketing, advertising, analytics, cookie, or tracking activities. You may exercise these choices by using our cookie or privacy preference tools, using any available “Do Not Sell or Share My Personal Information” or privacy choices link on our website, changing your browser or device settings, unsubscribing from marketing emails, or contacting us at help@reimaginehome.ai.

Some U.S. privacy laws, including California law, use terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising.” These terms may apply to certain analytics, advertising, retargeting, referral, or measurement technologies even when personal information is not exchanged for money. Where these laws apply, you may opt out of those activities as required by law.

For users in the EEA, UK, and similar regions, we request consent for non-essential cookies and similar technologies where required. You may withdraw consent or change your preferences through our cookie or privacy preference tools. You may also object to processing for direct marketing at any time.

We honor legally required opt-out preference signals, including Global Privacy Control signals, where required by applicable law and technically feasible for the browser, device, or platform sending the signal.

We do not use sensitive personal information to infer characteristics about you. We also do not use or disclose sensitive personal information for purposes that require a separate “Limit the Use of My Sensitive Personal Information” opt-out unless we provide the required notice and choice.

If we introduce a referral-credit, promotional-credit, loyalty, rewards, or similar program that may be considered a financial incentive, different-price program, or similar privacy-regulated benefit under applicable law, we will provide the required notice before you enroll.

13. Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Service, maintain security, comply with law, resolve disputes, enforce agreements, prevent fraud, and maintain business records. The table below describes our current retention approach.

Account and profile data is retained while your account is active. After an account deletion request, it is deleted or anonymized within 14 days, except for records we must retain for legal, tax, billing, fraud-prevention, security, dispute-resolution, or compliance reasons.

Uploaded images and project content are retained while your account is active or until you delete the item. After account deletion, they are removed or anonymized within 14 days unless retention is required for legal or security reasons.

Generated outputs and design history are retained while your account is active or until deleted. After account deletion, they are removed or anonymized within 14 days unless retention is required for legal or security reasons.

Prompts, annotations, and reference inputs are retained while your account is active or as needed for product continuity, support, safety, debugging, or improvement. After account deletion, they are removed or anonymized subject to the exceptions described in this Policy.

Payment, invoice, tax, refund, and entitlement records are generally retained for 7 years, or longer if required for tax, accounting, payment disputes, fraud prevention, or legal compliance.

Security logs, fraud signals, and abuse or moderation records are retained as needed to protect the Service, enforce our Terms, investigate abuse, and comply with law, generally up to 3 years unless a longer period is required.

Analytics and usage data is generally retained in identifiable form for up to 24 months where configured. Aggregated or de-identified analytics may be retained for longer.

Crash and diagnostics data is generally retained for up to 24 months unless needed longer to investigate a security, reliability, or legal issue.

Support communications are generally retained for up to 3 years after resolution unless needed longer for disputes, legal compliance, or service quality.

Marketing preferences and consent records are retained while you remain subscribed or as needed to honor opt-outs, maintain consent history, and comply with legal obligations.

Backups may retain deleted information for a limited period before it is overwritten or deleted in accordance with our backup cycles.

14. Account Deletion

You can initiate account deletion in the mobile app by going to Account Settings > Edit Profile > Delete Account, or you may request deletion through our public deletion page at https://www.reimaginehome.ai/help#account-deletion. You may also contact help@reimaginehome.ai for assistance.

When you initiate account deletion, we will place your account into a 14-day deletion process. You may ask us to revoke the deletion request by emailing help@reimaginehome.ai within the 14-day period.

When account deletion is initiated, we may cancel active entitlements associated with that account where technically available, including subscriptions, credits, plan access, or other paid account benefits. If you revoke the deletion request or reactivate your account during the 14-day period, your account access may be restored, but any entitlement that was already cancelled because of the deletion request will remain cancelled unless we expressly restore it or applicable law requires otherwise.

We will delete or anonymize personal information associated with your account after a 14 day period, unless you revoke the deletion request during that period. We may retain information that we are required or permitted to keep for legal, tax, accounting, billing, fraud-prevention, security, dispute-resolution, enforcement, or compliance purposes.

After deletion is completed, you will no longer be able to access your account, uploaded images, generated outputs, project details, credits, or other account data. If you want to use the Service again after deletion is completed, you will need to create a new account..

15. Security

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include encrypted transmission, access controls, secure infrastructure, monitoring, vulnerability management, and internal access limits. No internet-based service can be guaranteed to be completely secure.

16. International Transfers

Styldod is based in the United States. Your information may be processed in the United States and other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your location.

Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Addendum or IDTA where applicable, adequacy decisions, service-provider contractual commitments, and technical and organizational safeguards.

17. EEA and UK Representative Commitment

Styldod is a non-EU and non-UK company. We are evaluating and, where legally required, will appoint an EEA representative and a UK representative for data-protection matters before making the Service available in the relevant markets in a manner that triggers representative requirements. Once appointed, we will publish the representative’s name, address, and contact details in this Policy. Until then, EEA and UK privacy requests should be sent to info@reimaginehome.ai.

18. Region-Specific Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, port, or receive a copy of your personal information; withdraw consent; opt out of certain processing; appeal a decision; or complain to a regulator. To exercise rights, contact info@reimaginehome.ai. We may need to verify your identity and authority before responding.

19. EEA, UK, Switzerland, and Similar Rights

If you are in the EEA, UK, Switzerland, or a similar region, you may have the right to request access, correction, deletion, portability, restriction, objection, and withdrawal of consent. You may also complain to your local data-protection authority. We do not make decisions based solely on automated processing that produce legal or similarly significant effects about you.

20. California Privacy Notice

For California residents, this section serves as our Notice at Collection. We collect the categories described in Section 3 for the purposes described in Sections 6-12. We may disclose those categories to the service-provider categories described in Section 8. We retain those categories as described in Section 13. We do not knowingly sell or share personal information of consumers under 16.

California residents may request to know, access, delete, correct, or receive a copy of personal information; opt out of sale/sharing where applicable; limit certain sensitive personal information uses where applicable; and not be discriminated against for exercising rights. To exercise rights, contact info@reimaginehome.ai or use the privacy choices link available on our website.

21. Canada and Québec

If you are in Canada, including Québec, you may request access to or correction of personal information, withdraw consent subject to legal or contractual limits, ask questions about our privacy practices, and complain to us or a privacy regulator. Where required, we provide information about cross-border processing and service providers that may process information outside your province or country.

22. Australia, Japan, South Korea, Singapore, and UAE

If you are in Australia, Japan, South Korea, Singapore, or the UAE, you may have local privacy rights such as access, correction, deletion, withdrawal of consent, objection, portability, or complaint rights, subject to local law. We will respond to verified requests as required by applicable law and may ask for information needed to verify your identity.

23. Public Sharing Features

If you choose to share a design through a public link, gallery, collaboration, or sharing feature, the shared output and associated original or reference image may be visible to the recipients or audience you select. ReimagineHome is not responsible for how third parties use content after you choose to share it. You can modify, disable, or remove shared content where the Service provides those controls.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the “Last updated” date. Where required or where changes are material, we may notify you by email or in-app notice, website notice, or another appropriate method. If a change requires consent, we will ask for consent before applying the change where required by law.

25. Contact Us

Styldod, Inc.
3500 South Dupont Highway
Dover, Kent, Delaware 19901, USA
Privacy and legal: info@reimaginehome.ai
Support: help@reimaginehome.ai
General: info@reimaginehome.ai